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You can cancel instantly online from your account up until 48 hours before your booking.
You can change your booking in your account area up until 12 hours before your booking.
Your things are stored in a pin code secured locker inside a members only room.
You will have a unique pin code for your reservation that works on the front door and your locker, or you can use the remote unlock function inside your booking confirmation for greater security.
Whistler Bag Storage is monitored by multiple CCTV cameras at all times and has on call security guards 24 hours a day.
We are securely closed overnight from 5am to midnight to make sure your stuff stays safe.
We are located in the Hilton Retail Galleries, on the lobby level (downstairs) off Mountain Square on the village stroll.
We are a 1 minute walk from the Whistler and Excalibur Gondola, or a 4 minute walk from the Gateway bus exchange.
In the winter we offer 4 - 8 hour bookings windows.
During summer & fall we are less busy, so we give everyone an all-day booking for the price of a winter 4 hour booking.